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Privacy Policy

Privacy Policy and Disclosure Agreement

At Algoz Group, we are dedicated to protecting the privacy and confidentiality of our esteemed clients’ personal information. Our commitment extends to ensuring compliance with stringent privacy laws and regulations while delivering exceptional concierge and close protection services.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Data Confidentiality

Algoz Group upholds rigorous confidentiality principles to protect all client data and personal information. We comply strictly with applicable privacy laws and regulations, ensuring information is never used for commercial or marketing purposes.

Minimal Sharing

Client information is shared with third-party companies or professionals only when strictly necessary to execute our services. We share the minimum information required, with a strong emphasis on protecting sensitive data.

Safety and Legal Compliance

In rare circumstances where client safety or legal obligations require it, information may be disclosed to relevant authorities. Such disclosures are handled with utmost discretion and full compliance with privacy legislation, always prioritising the client's well-being.

Agent Privacy

To safeguard operational integrity and client confidentiality, we enforce strict protocols to protect the identities of our agents and personnel involved in missions.

Mission-Specific Information

We do not disclose live locations, venue names, or mission-specific details to any external party not directly involved in the service. This protects client security and ensures operational confidentiality.

Data Retention

Unnecessary client data is promptly deleted following mission completion. Essential information may be securely retained for future engagements, in accordance with data retention regulations and client instructions.

Communication Protocols

All communication with clients is handled by our main concierge or designated Principal Protection Officers (PPOs). When missions are delegated, clients are introduced to the assigned team through official, controlled channels to ensure security and transparency.

Encryption and Security Measures

We implement robust encryption methods and advanced security technologies to protect data in transit and at rest. These safeguards are designed to prevent unauthorised access and uphold data integrity.

Non-Disclosure Agreements (NDAs)

All Algoz Group personnel and third-party collaborators are bound by strict NDAs, ensuring continued confidentiality throughout and after the execution of services.

Regular Privacy Audits

We perform regular audits and assessments to evaluate privacy procedures, identify vulnerabilities, and strengthen data protection practices.

Client Consent

Client consent is always obtained before sharing personal information with third parties, unless required by law or for immediate safety reasons. This maintains transparency and respect for individual preferences.

Training and Awareness

Our personnel undergo continuous training in data protection, cybersecurity awareness, and best practices to prevent social engineering attacks and unauthorised disclosures.

Jurisdiction

This Privacy Policy and Disclosure Agreement shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of the courts of the UAE.

Data Subject Rights (UK & EU Clients)

Clients located in the United Kingdom or the European Union may have specific rights under applicable data protection laws (e.g., UK GDPR or EU GDPR), including the right to access, correct, delete, or restrict their personal data. Requests to exercise these rights may be sent to: service@algozgroup.com.

Data Breach Notification

In the unlikely event of a data breach affecting your personal information, Algoz Group will notify affected clients as promptly as possible and in accordance with applicable data protection regulations.
Children’s Data

Algoz Group does not knowingly collect or process information relating to individuals under the age of 18 without verified consent from a parent or legal guardian.

About Algoz Group Website and Social Media

Links to Other Websites

Our website may contain links to external websites not operated by us. Algoz Group is not responsible for the privacy practices of third parties. We encourage clients to review the privacy policies of all websites visited via external links. All images and content used on www.algozgroup.com are either royalty-free, sourced from our web builder’s authorised libraries, or created by our internal team.

Information Security

Client information is stored on secure servers and protected by industry-standard administrative, technical, and physical safeguards. While we take all reasonable precautions, no data transmission over the internet or wireless networks can be fully guaranteed as secure.

Client and Principal Responsibility

Clients and principals are expected to collaborate with our team in adhering to privacy and operational protocols. This mutual cooperation helps ensure the highest level of safety and confidentiality throughout the engagement.

Legal Disclosure

We may disclose personal data if legally obligated, including in response to court orders, subpoenas, or when acting in good faith to protect the rights, property, or safety of clients or the public, or to investigate suspected fraud.

Artificial Intelligence

All content published on our website, brochures, emails, and communication platforms is authored by human professionals. The use of AI is limited strictly to grammatical and orthographic proofreading.

AI tools may be used to enhance the quality and efficiency of mission preparation and execution. However, every action, decision, and operational task is executed by experienced and qualified professionals in the relevant field.

Contact Information

For any questions regarding this Privacy Policy and Disclosure Agreement or to exercise your data rights, please contact us at:

service@algozgroup.com

Algoz Group - Ras Al Khaimah, United Arab Emirates.